Services / C2U

Exactly what C2U tests, and how

Detailed enough to answer every question a CTO or product manager would have, without requiring a call.

Service 01

Payment and Transaction Reliability Testing

What we test

Checkout flows on Paystack, Flutterwave and Interswitch integrations
Payment confirmation and failure handling
Transaction edge cases — duplicate payments, timeout handling, network interruptions
Refund and reversal flow behaviour
Payment notification and webhook reliability

Why it matters

A payment failure is the highest-cost bug a fintech product can ship. The user does not retry, they leave.

Deliverable

Detailed test report with severity ratings, reproduction steps, screenshots and video recordings.

Service 02

Signup and Onboarding Flow Testing

What we test

Mandatory field validation and inline error messaging
Email, phone and password field behaviour
OTP delivery and verification flow
CTA routing — does the button take users where it promises?
Mobile responsiveness of signup and onboarding screens

Why it matters

The signup flow is the first impression your product makes. Friction here does not generate support tickets, it generates silent abandonment.

Deliverable

Detailed test report with severity ratings, reproduction steps, screenshots and video recordings.

Service 03

AI Product Testing and Evaluation

What we test

Chatbot response accuracy against expected use cases
Edge case handling — unexpected inputs, out-of-scope queries, ambiguous requests
Failure mode behaviour — what happens when the AI does not know the answer?
Consistency across repeated similar inputs
Tone, safety and brand alignment of AI responses

Why it matters

An AI product that fails in real-world conditions damages user trust faster than a missing feature. Edge cases are not rare, they are what users actually do.

Deliverable

AI Product Evaluation Report with test case log, failure documentation and improvement recommendations.

Service 04

Cross-Browser and Cross-Platform Testing

What we test

Platform behaviour across Chrome, Firefox and Edge
Layout and functionality consistency across browsers
Mobile web responsiveness

Why it matters

A platform that works perfectly in Chrome may break in Firefox or Edge. Nigerian users are not all on the same browser, and layout or functionality failures in secondary browsers create invisible drop-off.

Deliverable

Available as a ₦20,000 add-on to any core engagement. Detailed test report covering layout and functionality consistency across browsers and devices. Safari is not currently included in C2U's cross-browser testing scope.

Begin with evidence

Have a flow you want tested?

Tell C2U what you are shipping and the initial scan starts at no cost.

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